While we try to help folks any time we can, it is frequently impossible to diagnose problems without examining your motor “hands-on”. Please consider before emailing us, whether it wouldn’t be better to have a mechanic look at it in person. If your motor is older than your local dealer is willing to service, we’ll do our best to help you, but we also expect you to do your best to help yourself. This would include obtaining the proper manuals and following any applicable diagnostic procedure. When you contact us, please have all of the necessary information available such as model or horsepower, serial number and part numbers or descriptions. We ask you kindly not to email us with questions that you can easily look up in your service manual. If you still find yourself in need of technical help or advice you can email us at firstname.lastname@example.org.